HASSELBLAD PRIVACY POLICY

Thank you for your interest in Victor Hasselblad AB and its affiliated companies (“Hasselblad,” “we,” or “us”) and in the various hardware, firmware, software, websites, applications, and services provided by us and on which a link to this Privacy Policy (this “Policy”) is displayed (each, a “Product” or “Service” and, collectively, the “Hasselblad Products and Services”).

This Policy describes:

  • the information that we gather from you,
  • how we use and share this information,
  • the rights and choices you have regarding this information,
  • the steps we take to protect this information,
  • the limitations of this Policy regarding third party websites and content,
  • how we transfer your information,
  • how we may change this Policy, and
  • how you may contact us.

By using Hasselblad Products and Services, you consent to the privacy practices described in this Policy.  This Policy is incorporated into and is subject to the Terms of Use for the Hasselblad Products and Services you use.

Information Collected

Information We Collect on the Hasselblad Products and Services

User-provided Information.

When you use Hasselblad Products and Services, you may provide us with information about you, including your name, email address, mailing address, mobile phone number, and payment information (if you use Hasselblad Products and Services to engage in purchases or financial transactions). You may provide us with information in various ways when using Hasselblad Products and Services. For example, you provide us with information when you register for a Hasselblad account, use Hasselblad Products and Services, or send us customer service-related requests using Hasselblad Products and Services or other means of communication.

Cookies and Automatically Collected Information.

When you use certain Hasselblad Products and Services, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device.  We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies, you may not be able to utilize the features of Hasselblad Products and Services to their fullest potential. We may use third party cookies as well.  For instance, we use Google Analytics to collect and process certain analytics data.  Hasselblad does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use Hasselblad Products and Services.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, the pages or other content you view or otherwise interact with on a Product or Service, and the dates and times that you visit, access, or use Hasselblad Products and Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.

Our use of cookies and other automatically collected information is explained further in our Cookie policy.

Product- or Service-Related Information

When you use Hasselblad Products and Services, you mayprovide us with information relating to your Hasselblad Product or Service, including the model and serial number of your device, and data associated with your Hasselblad account.

Third Party Web Beacons and Third Party Buttons.

We may display third-party content on or through Hasselblad Products and Services, including third-party advertising.  We also may enable you to connect your Hasselblad account to, or otherwise interface with, third party services, including third party social networks and communications services.  In addition, we may implement third party buttons (such as Facebook “like” or “share” buttons) that may function as web beacons even when you do not interact with the button. Information collected through third-party web beacons and buttons is collected directly by these third parties, not by Hasselblad. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies.

For further information, please review our Cookie policy.

Information from Other Sources

We may obtain information from third parties and sources other than Hasselblad Products and Services, such as our business partners, contractors, advertisers, and other third parties.

Uses of Collected Information

How We Use the Information We Collect

We use information we collect through Hasselblad Products and Services in a variety of ways in providing the Hasselblad Products and Services and operating our business. We will ensure that the use of information is generally required under the user agreements we have with you, or is in our legitimate interest as part of the Hasselblad Products and Services we provide, or is with your consent. The use of information that we collect includesthe following: 

  • We use the information that we collect through Hasselblad Products and Services to operate, maintain, enhance and provide features of the Hasselblad Products and Services, to verify and manage Hasselblad user accounts, to provide services and information that you request, to respond to comments and questions and otherwise to provide support to users, and to process and deliver entries and rewards in connection with promotions that may be offered from time totime by Hasselblad.
  • We use the information that we collect through Hasselblad Products and Services to understand and analyze the usage trends and preferences of our users, to improve the Hasselblad Products and Services, and to develop new products, services, features, and functionality. We will process your personal data in accordance with your preferences as communicated with Hasselblad.
  • We may use your information to contact you for administrative and informational purposes,including forcustomer service.   We may send direct marketing such as communications, including updates on promotions and events, relating to products and services offered by us and by third parties we work with.  If you are an individual or consumer we will only send you direct marketing with your consent or as permitted by applicable law.You may send unsubscribe requests or withdraw your consent at any time.
  • We may use information we collect to: (i) personalize Hasselblad Products and Services; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of Hasselblad Products and Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) review your entries, submissions, and status in any promotions or other activities involving Hasselblad Products and Services.  Where we do not do this with anonymized or aggregated data we will process the data in connection with the user agreement or where it is in our legitimate interest or where you have provided consent and where you have not objected or withdrawn any prior consent given.

When We Disclose Information

We will not disclose your information that we collect through Hasselblad Products and Services to third parties except as described in this Policy or as we disclose to you at the time the information is collected. We may disclose information to third parties in the following circumstances:

  • We may share your information with our parentcompany, affiliates and subsidiaries globally in order to provide you with Hasselblad product and services.
  • Any information that you voluntarily choose to upload to a publicly accessible site or venue using Hasselblad Products and Services, or that you elect to make public, will be available to anyone who has access to that content, including other users.
  • We work with third party service providers to provide payment facilitation, parcel transportation, application development, hosting, maintenance, account verification, and other services for us. We require these service providers to use or disclose,the information they process on our behalf,only as necessary to perform services on our behalf or comply with legal requirements.
  • We may preserve and disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena, warrant or request, or to otherwise cooperate with law enforcement or other governmental agencies.
  • We also reserve the right to preserve and disclose your information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activities, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Hasselblad Products and Services and any facilities or equipment used to make the Hasselblad Products and Services available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
  • If you consent to our disclosure of information to a third party, such as business partners, or as otherwise authorized under applicable law.
  • Information about our users, including information you provided and any information collected through Hasselblad Products and Services, may be disclosed and otherwise communicated to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
  • We may make certain aggregated, de-identified, or non-identifying information about users of Hasselblad Products and Services available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions,

Rights Regarding Collected Information

Your Rights and Choices you have regarding this information

You can access and update your information on your Hasselblad account page. Subjectto applicable law, you may have the right to request access to additional information, includingthe rightto request access to and receivecertaininformation about the information we maintain about you, update or correct inaccuracies in the information we maintain about you have the information blocked,deleted, or erased, as appropriate. You also have the right to object to the processingof your information or to withdraw your consent to our processing of information about you, including to the transfer of information to other countries.   

Note, however, that if you exercise your right to object or your rights of blocking,deletionor to be “forgotten,”or if you decline to share certain information with us, or if you withdraw your consent to our processing of information about you, we may not be able to provide to you some, or any,of the features and functionality of Hasselblad Products and Services.

You may update, correct, or delete certain Hasselblad account information and preferences by accessing your account preferences page, available through certain Hasselblad Products and Services, including the Hasselblad.com and Hasselblad Storewebsites. If you wish to access or amend any other information we hold about youor exercise any other rights you have under applicable data protection law, you may contact us at customersupport@hasselblad.com

Likewise, if you close your Hasselblad account, you will not be able to sign in to Hasselblad Products or Services or access any of your information. However, you can open a new account at any time.  Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit, as authorized under applicable law, for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

If you receive commercial email or text messages from us, you may unsubscribe at any time by following the instructions contained within the email or text message. You may also opt out from receiving commercial email or text messages from us by sending your request to us by email at customersupport@hasselblad.com

We use Google Analytics to collect and process certain analytics data; Google provides some additional privacy options described atwww.google.com/policies/privacy/partners.

Third-Party Services

Hasselblad Products and Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’policies, if any, governing privacy and security, even if accessed through Hasselblad Products and Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through Hasselblad Products and Services, and we recommend that you view the privacy policies of each website that you visit. 

Children’s Privacy

Hasselblad Products and Services are not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13 without obtaining parental consent.

Data Security

We use certain physical, organizational, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.

International Transfers of Personal Data

Hasselblad Products and Services connect to servers hosted in the European Union, United States, and China. If you choose to use Hasselblad Products and Services from the European Union or other regions of the world, then please note that you may be transferring your information outside of those regions for storage and processing. Also, we may transfer your data from the EU, U.S., and China to other countries or regions in connection with storage and processing of data, fulfilling your requests, and providing the services associated with Hasselblad Products and Services. You should be aware that the local laws in such countries may be different from and offer less protection than the laws applicable in the EEA or elsewhere. For users located in the EEA, your information transferred is protected in a manner that is consistent with how your information will be protected by us in the EEA, such as requiring the data recipients to enter into contracts that include the model contractual clauses approved by the European Commission, or to be certified under the EU-US Privacy Shield. International transfers of data are necessary for the performance of our contract with you that makes available the Hasselblad Products and Services. 

Retention of Your Information 

We retain your information to provide service to you, or as required by applicable laws or regulations. We aim to retain your information only for the period necessary to fulfil our obligations under this Policy, unless otherwise required or permitted by law.

Policy Changes and Updates

Changes and Updates to this Policy

We may update this Policy from time to time. If we modify this Policy, we will make it available on or through the Hasselblad Products and Services, and indicate the date of the latest revision. Wewill make reasonable efforts to notify you of the change. Limited by applicable laws, your continued use of Hasselblad Products and Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.

Our Contact Information

Pleasecontact us with any questions or comments about this Policy or our data practices by email at customersupport@hasselblad.com.

Victor Hasselblad AB
Utvecklingsgatan 2
SE-417 56 Gothenburg
Sweden

If you are located in the European Economic Area: The entity responsible for the collection, use, and processing of your information described in this Policy is Victor Hasselblad AB, located at Utvecklingsgatan 2, SE-417 56, Gothenburg, Sweden.  You may also reach us at customersupport@hasselblad.com. You may contact us to have your information blocked, deleted or erased, or to opt out from profiling where your prior usage of Hasselblad Products and Services is processed to provide you with customized or personalized products, services or advertisements, or to obtain copies of certain of your information in a portable format.  You may also lodge a complaint with us, or with your data protection regulator if you think that any of your rights have been infringed by us.  You can find out more information about your rights by contacting your local data protection regulator or the Swedish Data Protection Authority or by searching their website at https://www.datainspektionen.se/. If you have any queries or wish to exercise any of your rights under this Policy, then please contact us as set out above.

Last Updated: May 21, 2018