{"componentChunkName":"component---src-templates-storyblok-entry-js","path":"/zh-hant/support/registration-benefits-faq/","result":{"pageContext":{"story":{"id":"storyblokentry-78966901538108-zh-hant","name":"Registration Benefits FAQ","created_at":"2025-08-12T03:17:08.688Z","uuid":"afcb9728-4f48-4698-83fa-affcd7a57ecb","slug":"registration-benefits-faq","full_slug":"/zh-hant/support/registration-benefits-faq","content":"{\"seo\":{},\"_uid\":\"4f2cc72f-2484-4eac-bfea-75e5dd7253c1\",\"body\":[{\"_uid\":\"ac0ffa58-0b34-4071-8050-ddc48ac188fe\",\"blocks\":[{\"_uid\":\"f1124129-a70d-4ebc-98d7-499a3c1d530f\",\"text\":\"# X2D II 100C 專屬註冊禮遇 - 常見問題\",\"align\":\"center\",\"width\":\"fifty\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"500px\"},{\"_uid\":\"31e9840a-1ce3-40b3-b517-2f0723bb17ce\",\"text\":\"<br>\",\"align\":\"center\",\"width\":\"full-width\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"},{\"_uid\":\"3a093362-e503-4e2c-b9a7-482d7e6a0446\",\"text\":\"### 1\\\\. 我應該在哪裡查找註冊所需的序號？\\n\\n有兩種方式可以查看序號，請注意，序號為字母 XU 與 10 位數字的組合。\\n\\n機身查看：取出電池後，在產品電池倉側壁雷雕二維碼處查看序號；\\n\\n系統選單查看：打開相機後並按下螢幕右側的選單鍵，透過「通用 > 關於 > 序號」路徑即可查看序號。\\n\\n<br>\\n\\n### 2\\\\. 註冊後為什麼會出現審核不通過的提醒？原因是什麼？我應該如何做？\\n\\n註冊審核未通過可能有如下原因：\\n\\n① 沒有提交有效購買憑證或序號；\\n\\n② 填寫的購買日期與購買憑證上的購買日期不符；\\n\\n③ 裝置型號填寫錯誤。\\n\\n如審核未透過，您可根據審核結果通知郵件中的指引修改或重新註冊，也可點選[此處](https://www.hasselblad.com/zh-hant/support/service-network/)聯絡 Hasselblad 官方客戶支援。\\n\\n<br>\\n\\n### 3\\\\. 如何使用我的註冊禮遇？\\n\\n如遇裝置故障，您可聯繫 [Hasselblad 客戶支援](https://www.hasselblad.com/zh-hant/support/service-network/)取得幫助，經其判斷確需維修時，請根據指引將裝置寄至指定的 Hasselblad 官方服務中心，您無需提交任何額外資訊和證明，服務中心將基於裝置是否已註冊、保固期狀況、是否為首次付費維修等資訊，並綜合檢測結果為您提供符合當前權益的報價方案：\\n\\n如裝置在保固期內且經指定官方服務中心判斷為性能故障時即可享受免費維修；\\n\\n如裝置經指定官方服務中心判斷確需付費維修且為首次付費維修時，可享物料費和工時費 85 折。\\n\\n您收到報價方案後有任何疑問也可隨時聯繫  [Hasselblad 客戶支援](https://www.hasselblad.com/zh-hant/support/service-network/)做進一步諮詢。\",\"align\":\"left\",\"width\":\"fifty\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"},{\"_uid\":\"ed3c9296-d65b-46c1-a82e-0602b4210fdd\",\"text\":\"<br>\",\"align\":\"center\",\"width\":\"full-width\",\"component\":\"text_block\",\"text_size\":\"\",\"button_row\":[],\"text_color\":\"black\",\"padding_value\":\"\",\"text_line_height\":\"\",\"clear_text_margin\":false,\"customize_max_width\":\"\"}],\"layout\":\"column\",\"component\":\"editorial\",\"languages\":[\"default\",\"fr-fr\",\"de-de\",\"ja-jp\",\"zh-cn\",\"zh-hant\"],\"vertical_align\":\"\",\"padding_value_m\":\"\",\"background_color\":{\"_uid\":\"dd9a9231-a32b-4fd4-a90f-7365b0dcda9d\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"},\"padding_value_pc\":\"\",\"background_color_fade\":{\"_uid\":\"0feafac8-125d-4cde-99cb-98715a2d3ff9\",\"color\":\"#f40000\",\"plugin\":\"native-color-picker\"}}],\"title\":\" X2D II 100C 專屬註冊禮遇 - 常見問題\",\"menu_cta\":[],\"component\":\"page\",\"languages\":[\"default\",\"ja-jp\",\"zh-cn\",\"fr-fr\",\"de-de\",\"zh-hant\"],\"sort_order\":\"100\",\"listing_image\":\"\",\"listing_banner\":[],\"menu_transparency\":false}","is_startpage":false,"parent_id":9574713,"group_id":"2daa9fd9-7d33-4db3-bc77-9a82c4396189","lang":"zh-hant"}}},"staticQueryHashes":["1492425983","1789831819","3472168180","971371505"]}